HSD Vehicle Diagnostics

Reviews

Don't just take our word for it — hear from our satisfied customers across the South of England.

5.0

Average Rating

Based on 54+ verified customer reviews

What Our Customers Say

David Potter

3 weeks ago

Thanks guys for such friendly and prompt service. Issue is sorted and I'm now back on the road. Will highly recommend.

via Google

Dan Medhurst

4 months ago

Steve came out on relatively short notice and identified the problem and resolved it within half an hour. They explained what was going on and what the fix was whilst they were working on the car. Really impressed, they certainly know what they are doing and I wouldn't hesitate to call them again.

via Google

Angela Watson

5 months ago

Fabulous. Nice guys. Took the time to clearly explain the issues they found, and gave options for next steps. Highly recommend.

via Google

Marena Hyatt

5 months ago

Absolutely fantastic will return and recommend.

via Google

Neil Phillips

6 months ago

HSD came highly recommended and they delivered! Easy to book. The home visit was quick, highly efficient, and my car has now passed its MOT. One happy bunny!

via Google

Hilary Webber

7 months ago

What lovely people. I am so relieved that my van problem has been professionally diagnosed. I am finally confident that when the module is repaired/replaced my battery drainage problem will be resolved. I highly recommend!

via Google

Terry Dwyer

7 months ago

Steve and his mate sorted out my problem and put my mind at rest.

via Google

Thomasin Potter

7 months ago

Steve was really helpful and informative. Sorted one of the problems — the other he investigated but it was beyond his control due to being a 'safety feature'! However he helped me through the programming so I can now drive down potholed lanes with tractors bearing down on me without the fear of crashing!!

via Google

Tim Wye

8 months ago

Awesome guys came out to my transit and sorted my problem with the lights in twenty minutes after i took two weeks trying. Well worth the money and I will recommend them without hesitation. Thank you!

via Google

Charlie Blake

9 months ago

Fabulous!! Steve and his team have been great, keeping me informed of my appointment and explaining what was wrong with my car. I now feel safe driving it and cannot thank you guys enough!

via Google

Shereen Kaniel

10 months ago

Great team, friendly very informative, explained the issue very well, in terms that I could understand easily.

via Google

Peter Ford

10 months ago

Big thanks to Steve and team — fixed electrical gremlin in pride and joy old Subaru. When all else fails call in the A Team. Thank you very much.

via Google

Happy Customer

10 months ago

Text reminder of appointment, on time, straight to problem solving, friendly, great sense of humour which can just break the ice when having car trouble. Would definitely recommend HSD to family and friends. You do get what you pay for.

via Google

Robert Whitehead

11 months ago

Steve arrived very promptly. He was very thorough and honest in his assessment of the problem and took time to provide a detailed explanation and advised course of action.

via Google

Ian Meade

11 months ago

Service with a Smile 10 out of 10 — engineers arrived 30 minutes early, diagnosed the problem, removed the faulty ABS control module for refurb or repair ASAP. Fantastic guys, keep up the good work.

via Google

Roger Laffoley

Last year

A friend advised calling HSD and Steve arrived within a few days. He did a thorough test, agreed the battery was fine and there were no parasitic drains or shorts, but found a number of historical fault notices in the car's computer which could be causing the car to not completely shut down — something I could never have found. Great friendly service, informed throughout. Would thoroughly recommend.

via Google

Charles Cooper

Last year

Very professional, knowledgeable and effective service.

via Google

Ian Hughes

Last year

Very professional and look forward to them being able to solve the problem during the coming week.

via Google

Hywel Jones

Last year

Great service from the guys at HSD. They quickly identified the fault with my Peugeot Boxer motorhome after two failed attempts by AA road service. They clearly explained the fault diagnosis and had some really cool computer software displaying the electronics and sensors. Wish I'd gone to HSD earlier, as it would have saved me some money.

via Google

David Eminton

Last year

Very impressed so far from the customer service in arranging the appointment and the professionalism of Steve and Graham who came out to analyse the problem and suggest a solution. A lot cheaper than going to a dealer for sure.

via Google

John Edwards

Last year

Fast and efficient service. Steve sorted the problem very quickly. I found the team very polite and helpful and a pleasure to deal with.

via Google

Kevin Mosley

Last year

Friendly and great service provided diagnosing the issue with the lighting. Would definitely recommend.

via Google

Simon Eves

Last year

Arrived early, took car for test drive, cleared years of fault codes! Now got blank canvas to go on from here. Will use again for sure.

via Google

Nick Bone

Last year

Really efficient and friendly service from Steve who knew exactly how to sort the issue with the electrics on my vehicle. Highly recommended.

via Google

Steve Haylor

Last year

Having had dealings with Steve and his company a few years back I am pleased to say his standards and professionalism are outstanding. I would be pleased to do more business in the future. Bravo Zulu.

via Google

Ashley

Last year

They called and asked if they could turn up early, then set promptly to work on diagnosing and rectifying the fault, and whilst they were here they ensured that all other system errors were cleared at the same time. Great team, polite, courteous, and knowledgeable.

via Google

Adrian Penney

Last year

Excellent service. Will use HSD again if I need to and will happily recommend to others.

via Google

Mike Davies

Last year

Turned up ahead of time and sorted the problem. Fully explained how they fixed it. Only charged the call out rate.

via Google

Peter Collins

Last year

Great service from Steve — Steve was very professional and informative and was able to locate the fault and fix it on the day. Highly recommended.

via Google

Terry Tuxford

Last year

What a find. Superb service and helpful advice. Very professional but also warm and friendly. I would recommend wholeheartedly. Would certainly use again.

via Google

Josh Cleary

Last year

Found HSD friendly, helpful and very professional. Would highly recommend.

via Google

Catharine Bragg

2 years ago

I was pleased to be able to make an appointment within two days of finding HSD Electrics Ltd on Google. The at-home service is so convenient and it is cheaper than taking it to my car's main dealer. Steve was friendly and professional. I would recommend the service to my friends.

via Google

Mark Turner

2 years ago

I can recommend Steve and HSD Electrics for any lighting fit for a 999 or emergency vehicle. The service was First Class. I was given an accurate quotation and digital design of light fittings, placement and control panel. The finish is amazing — despite intrusive cabling the interior and exterior was back to "factory new". Fully recommended. — NHS Paramedic.

via Google

Gary Rice

2 years ago

Steve came out to sort out an electrical fault causing no-start issues on my Jeep Patriot. Steve has all the knowledge and gizmos required. He found the fault within half an hour and was all done an hour later. Good service and a very happy customer. Thank you, Steve.

via Google

Rosemary Duffy

2 years ago

Steve was punctual and professional — he found the fault on my car in a short space of time. Brilliant service. I would definitely recommend HSD to my friends and family.

via Google

Ian Thomas

2 years ago

Can't recommend them enough. Had a 25 year old BMW with dodgy locking that was killing the battery — they came to my house and fixed it within 40 minutes, showed me the evidence of the fault. They have all the kit, reasonably priced and friendly people.

via Google

Tina Hollingsworth

2 years ago

Highly recommend. Steve is a great guy and very trustworthy. I bought a car and within 2 weeks the electrics played up. Steve sorted my car within a week. Fantastic job. Passed his details onto my mechanic who asked for them so he can put work his way.

via Google

Annie Allen

2 years ago

What a fabulous experience I received from these guys. My A/C and heater stopped working on my Peugeot Partner Van. Steve and Graham spent nearly two hours and fixed the problem. They were professional yet charming and I felt totally at ease. To top off my lovely experience the invoice was exceptionally reasonable! I would highly recommend HSD.

via Google

Chris W

2 years ago

Fantastic service and managed to solve an issue with our alarm that had been reoccurring for some time after other garages had been unable to solve it. Would highly recommend.

via Google

Gerry Windett

2 years ago

Really great service, cannot recommend HSD enough, great communication, I would use their services again. Thank you Steve and team.

via Google

Phil Z

2 years ago

Steve arrived early and immediately set about diagnosing the issue. Very thorough and left no stone unturned. It's going to be an expensive repair but am glad I chose HSD and am not hesitating with having him complete the repair. Can't recommend highly enough.

via Google

John D

3 years ago

Steve and Co came out to Tadley, to resolve various wiring faults with my Alfa Romeo. Steve spliced 6 broken wires on both sides of the hatchback — both rear fog lights, reversing lights and my rear wash wiper are all now fully functional. Steve was punctual, professional and did a brilliant job. I highly recommend his work.

via Google

Hywel Jones

3 years ago

Great service from the guys at HSD. They quickly identified the fault with my Peugeot Boxer motorhome after two failed attempts by AA road service.

via Google

Karen Blackshaw

3 years ago

We booked Steve to run diagnostics on our VW TT which was experiencing electrical issues draining the battery. He was punctual, polite and above all patient. He solved the problem and gave great advice going forward. He also provided great aftercare service by being at the end of the phone to answer any questions. I would recommend this company to anyone with absolute confidence.

via Google

John Rogers

3 years ago

I was really impressed that Steve arrived at the designated time. Steve quickly identified the faults and set in motion a solution. The attention to detail and quality of the work is truly impressive. It is such a delight to deal with a person who has time to discuss the problem and also turns up promptly. I would highly recommend this business.

via Google

Sascron Car Supermarket Ltd

3 years ago

Easy to book and appointments available at short notice. Fantastic service from a capable team of electricians who, most importantly, got the problem fixed which a so-called Volvo specialist did not want to touch! Thank you.

via Google

Bill Veloz

3 years ago

Arrived bang on time with a van load of diagnostic equipment. Within ten minutes they had ruled out the immobiliser and established a different fault — which was missed by Kia mechanics at two garages who could not find any fault at all. Well worth the money. Polite and friendly, I would have no hesitation in recommending HSD Electrics Ltd of Basingstoke to anybody.

via Google

Ayman

3 years ago

Very professional team. Arrived on time. Steve and his colleague were very polite. Got on with the job and sorted my battery drain which was unknown for many garages for years. Very happy with the service and definitely will recommend them.

via Google

Guacyra Placona

3 years ago

Steve is brilliant! The radio unit in my Jeep Compass had stopped working. Steve ran loads of tests and was able to provide me with a diagnosis and made the arrangements to get it fixed. I am so glad I called him!

via Google

Stewart Rawson

3 years ago

Fantastic — arrived bang on time and within a few hours had found and fixed the fault that was keeping our campervan off the road.

via Google

Antony Pautz

4 years ago

Awesome service! They were able to come out the day after I called them and had my car running again in no time.

via Google

Bradley Dunn

4 years ago

Great service! Replaced Ford Transit Keyfob for me at a fraction of the price quoted by Ford! Would highly recommend!

via Google

Midge Williams

4 years ago

Great service, polite and courteous. Very knowledgeable and helpful advice. Excellent value for money. Would definitely recommend.

via Google

Reece Dawkins

4 years ago

Steve arrived bang on time. Very nice bloke, very knowledgeable and very professional. Worth every penny! Thanks Steve!

via Google

Need your Vehicle Diagnosed?

We will come directly to your location.